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Cookie Policy

Last updated: March 2026

This policy explains how the Facil platform uses cookies and similar technologies to ensure proper service operation.

1. What are cookies?

Cookies are small text files stored in your browser when you visit a website. They allow us to remember your preferences and improve your browsing experience.

2. Types of cookies used

Essential cookies: necessary for platform operation (authentication, session, CSRF security). They cannot be disabled. Preference cookies: store your preferred language (Spanish, French, or English) and display settings. Performance cookies: help us understand how the platform is used to improve its operation. They do not collect personally identifiable information.

3. Purpose of cookies

Cookies are used to: - Keep your session securely logged in - Remember your preferred language - Protect against CSRF attacks - Improve performance and user experience - Remember the state of your in-progress forms

4. Third-party cookies

The platform may include cookies from third-party services for payment processing (BANGE) and performance analytics. These services have their own privacy policies.

5. Cookie management

You can manage cookies through your browser settings. Please note that disabling essential cookies will prevent normal use of the platform, including logging in and completing procedures.

6. Contact

For inquiries about cookie usage, you can contact us through the platform's support module.